PRIVACY POLICY
Valentina Nappi’s Secret Shop (hereinafter referred to as “the Site”) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard the personal data provided by users while browsing and purchasing from our site.
1. DATA CONTROLLER
The data controller is Giordano Bruno Produzioni Srls, with registered office at Via Argano 30, Boscotrecase (NA), VAT Number 09927521212.
For any questions or requests regarding the protection of personal data, you can contact us at contact@valentinanappi.com.
2. DATA COLLECTED
While browsing our website and making purchases, we may collect the following categories of personal data:
• Personal identification data: name, surname, shipping and billing address.
• Contact details: email address, phone number.
• Payment information: payment details (e.g., last four digits of the card, but not full credit card details, which are processed by secure payment providers like PayPal).
• Browsing data: IP address, login details, device information, browsing history within the site (collected through cookies and similar technologies, subject to user consent).
• Preference data: products viewed or purchased, interactions with customer service.
3. PURPOSES OF PROCESSING AND LEGAL BASIS
The personal data collected is processed for the following purposes:
Purpose Legal Basis
Order processing and shipping Performance of a contract
Billing and payment management Legal obligation
Customer support and returns management Performance of a contract
Sending service-related communications Legitimate interest
Sending newsletters and promotional offers (with prior consent) Explicit consent
Statistical analysis and service improvement (via aggregated and anonymized data) Legitimate interest
Compliance with legal and tax obligations Legal obligation
4. DATA RETENTION
Personal data is retained for the period necessary to fulfill the purposes for which it was collected, specifically:
• Order-related data: retained for 10 years to comply with tax obligations.
• Contact data for marketing purposes: retained until the user withdraws consent.
• Browsing data collected through cookies: retained according to the terms specified in our Cookie Policy.
5. DATA PROCESSING METHODS AND SECURITY
Personal data is processed using electronic and paper-based tools, with appropriate security measures to protect it from unauthorized access, loss, or alteration.
We implement measures such as:
• Encryption of payment transactions.
• Restricted access to personal data only to authorized personnel.
• Server backup and security protections.
6. DATA SHARING AND TRANSFER
Personal data may be shared with:
• Third-party service providers (e.g., couriers for shipping, payment providers like PayPal, hosting services).
• Competent authorities, in cases where required by law.
• Advertising and analytics platforms (e.g., Google Analytics, Meta/Facebook Ads), with prior consent for marketing purposes.
Data will not be transferred outside the European Economic Area (EEA) without appropriate protection measures.
7. USER RIGHTS
Users have the right to:
• Access their personal data.
• Request correction of inaccurate data.
• Request deletion of data when no longer necessary.
• Restrict or object to processing in specific cases.
• Withdraw consent (if processing is based on consent).
• Data portability, to receive their data in a structured format.
To exercise these rights, users can send a request to contact@valentinanappi.com. In case of violations of their rights, users can file a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
8. COOKIE POLICY
For details on the use of cookies and tracking preferences, please refer to our Cookie Policy [insert link to Cookie Policy].
9. CHANGES TO THE PRIVACY POLICY
This Privacy Policy may be updated at any time. Users will be informed of significant changes through notifications on the site or via email.
Last updated: [insert date]
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